Documentation
How Hatua works
Guides and feature how-tos for running your field-service business on Hatua. New here? Start with the Quickstart.
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Operations
Scheduling & Dispatch
Put the right tech on the right job — without ever double-booking.
Work Orders & Tickets
Every job, request, and outage tracked from intake to resolution.
Inventory & Purchasing
Know what's on the shelf, what's on the truck, and what to reorder.
Reporting & Analytics
See the business behind the busy.
Mobile App & Offline
The whole office in the truck — even with zero bars.
Punch Lists
Close out the job — every deficiency tracked, assigned, and signed off.
Money
Estimates & Invoices
Quote it, win it, bill it — from the same line items.
Online Payments
Get paid the day the work is done — card or bank, powered by Stripe.
Customer Portal
Give every customer a window into their work — approvals, invoices, requests.
Service Agreements
Recurring revenue that bills itself.
QuickBooks Sync
Your books stay current without anyone retyping an invoice.
Clients & Growth
Client Progress Updates
Keep customers in the loop with photo updates — approved before they ever see them.
Online Booking
Your calendar, open for business 24/7.
Two-Way SMS
Text customers from the job record — not from a tech's personal phone.
Meet Your Technician
Customers know exactly who's knocking — before the truck pulls up.