Now in Public Beta

Field ops that move as fast as your crew

Hatua is the all-in-one field service platform for managing projects, dispatching technicians, tracking site visits, and resolving tickets — from the truck to the tower.

0%

Uptime SLA

0%

Faster Dispatch

0min

Avg. Check-In

0x

ROI in Year 1

Built for teams that keep the world connected

TelecomData CentersHVACSolar & EnergySecurity SystemsAV Install

The Problem

Spreadsheets weren't built for 47 open tickets, 12 technicians, and a client on the phone asking “when?”

Field service operations are dynamic, physical, and high-stakes. Generic tools leave gaps. Hatua fills every one of them with purpose-built workflows that understand how your crew actually works.

Instead of: Missed SLAs

Automated SLA countdown with push alerts at 30 min remaining

Instead of: No visibility on-site

GPS check-ins with timestamped photos, contact logs, and digital signatures

Instead of: Double-booked techs

Calendar scheduling with PostgreSQL exclusion constraints — physically impossible to double-book

How It Works

Deployed in minutes, not months

01

Set up your team

Add technicians, define roles, import clients and site addresses. Configure custom fields for your specific workflow.

02

Dispatch & track

Create projects and tickets, schedule technicians, and watch progress in real-time. Your crew checks in from the field with one tap.

03

Report & optimize

Generate PDF reports, analyze ticket resolution rates, track SLA compliance, and identify bottlenecks before they cost you.

Mobile-First

A native app experience, built for the field

Install Hatua on any phone — no app store required. Check in to sites, snap photos, update tickets, and track time even when you're deep inside a building with zero signal.

Progressive Web App — installs like native
Offline queue with automatic background sync
Push notifications for critical alerts
Touch-optimized UI with 44px tap targets
Camera integration for site documentation
9:41 AM
Dashboard
Good morning
3 Active Projects
Open
12
Critical
2
On-Site
4
Alerts
1
Install switches — Fl. 2
Cable pull — MDF

Site Check-In

Marcus · 2m ago

Pricing

Simple plans that scale with your crew

Start free. Upgrade when you need more power.

Field

$0/month

For solo operators and small crews getting started.

  • 1 office seat + 2 field techs
  • Scheduling, tickets & site check-ins
  • Invoices & online payments
  • Customer portal link
  • Mobile app with offline mode
  • Community support
Get Started Free
Most Popular

Pro

$99/mo base

A platform base plus low-cost field seats — adding crew never feels like a tax.

  • 2 office seats included — $39/mo each after
  • Field-tech seats just $19/mo each
  • Smart scheduling (no double-booking)
  • Customer portal + approved progress updates
  • QuickBooks sync, automations & SLAs
  • Subcontractor management & payouts
  • Online payments — 2.9% + 30¢ card · 1% ACH
  • Offline mobile, inventory & reporting
Start 14-Day Trial

Enterprise

Custom

For large and commercial operations that need scale, SSO, and SLAs.

  • Everything in Pro
  • Volume seat discounts
  • Reduced payment processing rate
  • SSO / SAML & advanced roles
  • Dedicated onboarding & custom SLA
  • Custom integrations & API
  • Advanced audit logging
Contact Sales

FAQ

Common questions

Hatua is a field service operations platform built for technical teams. It combines project management, ticket tracking, technician scheduling, site check-ins, inventory management, and reporting into a single mobile-first application.

Yes. Hatua is a Progressive Web App with full offline support. Any actions you take while offline — check-ins, ticket updates, time logs — are queued locally and automatically synced when your connection returns.

We use PostgreSQL exclusion constraints at the database level. This means it's mathematically impossible to assign a technician to overlapping time slots, even under concurrent requests. It's not just a UI warning — it's a hard database guarantee.

Absolutely. The custom fields system lets you add text, number, date, dropdown, checkbox, and URL fields to projects, tasks, tickets, and inventory items. Define them once in Settings and they appear everywhere.

The Field plan gives you up to 3 technicians, 5 active projects, unlimited tickets, task boards, site check-ins with photo upload, and mobile PWA access. It's a fully functional platform — not a crippled trial.

Most teams are fully operational within a day. Add your technicians, import your client list, and you're dispatching. No complex onboarding, no consultants required.

Hatua runs on Supabase with PostgreSQL and Row Level Security. All data is encrypted in transit and at rest. Auth uses industry-standard JWT with server-side validation. We never access your operational data.

Ready to move faster?

Join the teams replacing spreadsheets, group texts, and missed SLAs with a platform built for the way field service actually works.