Hatua is the all-in-one field service platform for managing projects, dispatching technicians, tracking site visits, and resolving tickets — from the truck to the tower.
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Uptime SLA
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Faster Dispatch
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Avg. Check-In
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ROI in Year 1
Built for teams that keep the world connected
The Problem
Field service operations are dynamic, physical, and high-stakes. Generic tools leave gaps. Hatua fills every one of them with purpose-built workflows that understand how your crew actually works.
Instead of: Missed SLAs
Automated SLA countdown with push alerts at 30 min remaining
Instead of: No visibility on-site
GPS check-ins with timestamped photos, contact logs, and digital signatures
Instead of: Double-booked techs
Calendar scheduling with PostgreSQL exclusion constraints — physically impossible to double-book
Platform
How It Works
Add technicians, define roles, import clients and site addresses. Configure custom fields for your specific workflow.
Create projects and tickets, schedule technicians, and watch progress in real-time. Your crew checks in from the field with one tap.
Generate PDF reports, analyze ticket resolution rates, track SLA compliance, and identify bottlenecks before they cost you.
Mobile-First
Install Hatua on any phone — no app store required. Check in to sites, snap photos, update tickets, and track time even when you're deep inside a building with zero signal.
Site Check-In
Marcus · 2m ago
Pricing
Start free. Upgrade when you need more power.
Field
For solo operators and small crews getting started.
Pro
A platform base plus low-cost field seats — adding crew never feels like a tax.
Enterprise
For large and commercial operations that need scale, SSO, and SLAs.
FAQ
Join the teams replacing spreadsheets, group texts, and missed SLAs with a platform built for the way field service actually works.