Get Started
Welcome to Hatua
The field service operations platform for technical teams and trades.
Hatua runs the whole job — from the first booking request to the final QuickBooks entry: scheduling and dispatch, work orders, estimates and invoices, online payments, a customer portal, punch lists, inventory, reporting, and mobile apps with offline support, all in one place. These docs explain how each feature works and how to get the most out of your account.
How the docs are organized
- Get Started — create your account, add your team, and run your first job.
- Operations, Money, and Clients & Growth — a how-to for every feature, grouped the way the app is.
- Integrations — connect QuickBooks, payments, messaging, and the marketplace.
- Admin & Configuration — billing and seats, roles and permissions, the API and webhooks, and data import/export (subscriber sign-in required).
- Help — answers to common questions.
Built for your trade
Hatua adapts its terminology and fields to your trade — HVAC, electrical, plumbing, roofing, siding, windows, landscaping, irrigation, security, solar, IT/MSP, and general contractors. Pick your industry during onboarding and the app speaks your language (service calls vs. installs, squares vs. zones, and so on).